About bdwin All FAQs Find it right here

You must be at least 18 years old to open an account with bdwin. Your date of birth is required during registration, and an NID card may be requested during verification. No one under 18 is permitted to create an account — this is a strict bdwin policy.

No. Each person is only permitted one account on bdwin. Opening multiple accounts may result in all accounts and accumulated balances being forfeited, as well as a permanent ban. Enjoy all the benefits with just one account.

To register, you'll need your full name, a Bangladeshi mobile number, date of birth, and preferred currency (BDT). Email is optional. Before your first withdrawal, you'll be required to complete KYC verification by submitting your NID card and a selfie.

KYC (Know Your Customer) ensures account security and helps prevent financial fraud. You must complete KYC before your first withdrawal. Upload photos of both sides of your NID card along with a selfie from your account settings. Verification is typically completed within 24 hours.

To close your account, first withdraw your entire balance. Then Help Center Contact us. For a temporary break, Responsible Gaming Use the self-exclusion or cooling-off period option from the page.

Entering a valid promo code may unlock additional bonuses or perks — such as extra free spins or a higher bonus amount. Even without a promo code, you'll still receive the default 200% welcome bonus. Promo codes must be entered at the time of registration and cannot be added later.

Wait 60 seconds first — network delays can slow things down. Then click the "Resend" button. SMS OTPs will still be delivered even if your mobile internet is off. If you still haven't received it, Help Center let us know.