Everything you share with bdwin — how it's stored, how it's protected, and whether it's ever shared with third parties — is explained here in plain, simple terms.
Our Security Commitment
We treat every piece of your data with the same care we would give our own.
Every transaction and piece of data on bdwin is protected with 256-bit SSL encryption — the same standard used by the world's leading banks. Your information is completely unreadable to anyone outside.
Bank-grade securityBdwin does not sell your name, phone number, email, or transaction details to any advertiser or third party. Your data is used solely to provide our services.
No Sale of DataA mobile OTP verification is required to log in to your bdwin account. Even if someone knows your password, they cannot access your account without the OTP.
OTP protectionAll your data is stored in internationally certified, secure data centres. Only authorised bdwin staff may access it, and only for specific, legitimate purposes.
Secure serversYou may view, correct, or request deletion of your data at any time. This is your fundamental right, and bdwin fully respects it.
Your controlBdwin's data security infrastructure is independently reviewed by security experts every three months. Any vulnerabilities identified are resolved within 48 hours.
Quarterly AuditsWelcome to bdwin. We know how important your personal information is to you. That's why we've made a commitment — instead of complex legal language, we'll explain in plain terms exactly what we do and don't do with your data.
This Privacy Policy applies to all services on the bdwin platform — including our website, mobile app, and any digital channel through which you interact with bdwin. By using bdwin's services, you agree to the terms of this policy.
Simply put: We only collect the information needed to provide you with a better experience. Anything beyond that we simply don't need — so we don't ask for it.
This policy has been crafted with Bangladesh users in mind. If anything is unclear, please reach out to our Help Centre Contact us — we're always ready to assist you.
Bdwin only collects data that is necessary to deliver our services, keep your account secure, and meet legal obligations. Collecting unnecessary information goes against our policy.
Bdwin never collects — and never will collect — your full payment card number, bank account PIN, wallet password, or biometric data.
Bdwin collects information in a number of ways, ensuring in every case that the purpose is clearly defined and based on your consent.
You provide information directly at registration, when completing KYC forms, when contacting support, and when participating in promotions.
When you use the bdwin website or app, certain information is collected automatically via cookies, log files, and similar technologies. This data is primarily used to improve the quality of our services.
For KYC verification, we may use approved international identity verification services. These services receive your information solely to confirm your identity — not for storage or any other purpose.
Please note: bdwin will never ask for your password, OTP, or payment PIN over the phone or by email. If anyone does, it is a scam — report it to us immediately.
We strictly ensure your data is used only for the purposes listed below. Any use beyond this is entirely contrary to bdwin's policy.
Bdwin does not sell your personal data to any advertisers, marketers, or third parties. However, there are specific circumstances where sharing certain information may be necessary.
Bdwin never sells your data for advertising, adds it to marketing lists, or uses it for any unauthorized purpose. This is our unwavering commitment.
Bdwin uses cookies and similar technologies to enhance your browsing experience and maintain platform security. Cookies are small data files stored in your browser.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to log in to bdwin.
Bdwin does not retain any data beyond what is necessary. However, certain information must be kept for a defined period to meet legal obligations and resolve disputes.
Once the retention period expires, all data is securely and permanently deleted — with no possibility of recovery.
Bdwin believes you should have full control over your own data. To that end, we guarantee the following rights.
To exercise any of the rights listed above, Help Centre or email us. We will respond within 30 days.
Bdwin's services are strictly for users aged 18 and above. We never knowingly collect personal information from minors.
If we become aware that anyone under 18 has created an account, that account will be closed immediately and all associated data will be deleted. If you believe your child is using bdwin, please notify us right away.
Bdwin may update this Privacy Policy from time to time. For any significant changes, we will notify you at least 30 days in advance via email or an in-platform notification.
Continuing to use bdwin after the updated policy takes effect will be considered your acceptance of the new terms. A full changelog is always available at the bottom of this page.
Current version: 2.4 — January 2026 | Next scheduled review: July 2026
If you have any questions or concerns about this Privacy Policy, please get in touch with our Data Privacy Team. We will respond in Bangla.
Our Help Centre for more detailed assistance. Also on the FAQ page You'll find answers to many common questions there.
Register with bdwin — operated under a fully transparent Privacy Policy. Your data is secure and your privacy is respected.